Company Information
Company Name:
Company Address:
メールアドレス customer@domain.com
Operating Manager:
Customer Support Phone Number:
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM
ウェブサイトのURL https://domain.com/
Store Name: 蘭雪軒 (Lanxuexuan Shop)


Selling Price
Product prices are displayed on each product’s purchase page.


Additional Charges (Other than product price)
Consumption Tax: (Included in the displayed product price)
Shipping Fee: A flat rate of 900 JPY nationwide (excluding Okinawa). However, shipping is free for orders of 5,000 JPY or more.


Payment Timing and Deadlines
クレジットカード Charged at the time of purchase (billing cycles vary by credit card company).
Bank Transfer: Payment is due within 24 hours of placing the order.
Convenience Store Payment: Payment is due within 24 hours of placing the order.


Shipping and Delivery
Items will be shipped within 3 business days after payment confirmation.
Delivery is expected within 3-7 days (up to 10 days for Okinawa and Hokkaido).
Please note that delivery may be delayed due to a high volume of orders or depending on your location.
In the unlikely event that your product cannot be delivered, please contact our customer service.


Payment Methods
クレジットカード ビザ、マスターカード、JCB
Other Payment Methods: ペイパル、グーグルペイ


Cancellations & Returns
We are committed to providing high-quality products and services. If you wish to return a purchased item, please contact us at our customer support email address. We will provide a suitable and transparent return process based on your individual situation to ensure your rights are protected.